Managing in Health and Social Care

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A01=Euan Henderson
A01=Julie Charlesworth
A01=Vivien Martin
accountability in healthcare
Author_Euan Henderson
Author_Julie Charlesworth
Author_Vivien Martin
Care Village
Category=JKS
Category=KJM
Continence Aid
effective care service delivery
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
Face To Face
Fishbone Diagram
Formal Organisational Arrangements
framework
healthcare management skills
IHM
individual
interprofessional collaboration
involve
leadership in care settings
Logic Diagram
Multistage Planning
national
Om En
Operating Department Assistant
organisations
Outpatient Clinic
Physiotherapy Outpatient Department
Pr Ep
primary
Primary Care Trust
Quality Chain
quality improvement methods
resource allocation strategies
Restraining Forces
service
Service User
Service Users
services
Shared Action Planning
Social Care
Social Care Organisations
Social Care Services
trust
users
Wider Issues
Ye Ar
Young Men

Product details

  • ISBN 9780415493895
  • Weight: 640g
  • Dimensions: 174 x 246mm
  • Publication Date: 22 Feb 2010
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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Managing in Health and Social Care is about developing skills to manage and improve health and social care services. The focus throughout is on the role that a manager can play in ensuring effective delivery of high-quality services. Examples from social care and health settings are used to illustrate techniques for managing people, resources, information, projects and change.

This new edition has been extensively revised and updated, and includes many new case studies and examples, as well as a new chapter on motivation. It covers topics such as:

  • interorganisational and interprofessional working
  • leadership
  • responding to the needs of service users
  • the service environment
  • accountability and risk
  • working with a budget
  • standards and quality
  • managing change.

The authors explore how managers can make a real and positive difference to the work of organisations providing health and social care. They consider what effectiveness means in managing care services, the values that underpin the services, the roles of leaders and managers in developing high-quality service provision, and the necessary skills and systems to enable service users to contribute to planning and evaluation.

Managing in Health and Social Care is a practical textbook for students of management in health and social care, whether at undergraduate or postgraduate level. It includes case studies with textual commentary to reinforce learning, activities, key references and clear explanations of essential management tools and concepts.

The first edition of this book was published in association with The Open University for the Managing Education Scheme by Open Learning (MESOL)

Vivien Martin works in management and professional development at the University of Brighton Business School, UK. Julie Charlesworth is Lecturer in Public Management at The Open University, UK. Euan Henderson was formerly Professor of Educational Technology in The Open University Business School. He is currently a non-executive director of a primary care trust.

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