Managing Microcomputers in Large Organizations

The information age is taking its toll on traditional office management techniques. According to Infosystems, "If you're cautious of 'experts' who claim to have all the answers, then you'll find comfort in the theme of 'unleashed creativity' that recurs throughout the 20 essays presented in this book....Organizations will have to devise a strategy for understanding how [a microcomputer's] performance can be monitored. Regardless of what may happen, this book provides managers with appropriate ammunition."

• Front Matter
• Overview
• Vision and Value: Getting the Most out of Microcomputers
• The Organizational Issues
• I. Small Computer Technology: Where We Are and Where We
• Introduction
• Faster, Smaller, Cheaper: Trends in Microcomputer Technology
• Trends in Personal Computer Software
• Personal Computer Networks
• II. Small Computers in Large Organizations: The Implications
• Introduction
• Managing Uncontrollable Growth
• Managed Innovation: Controlling End-User Computing in the Federal Government
• Personal Computers and the Office of the Future
• III. Managing Microcomputers: The Issues
• Introduction
• A Perspective for the Chief Executive Officer
• Managing Microcomputers and End-User Computing: Some Critical Issues
• Regaining Control Through Centralized Action
• IV. Managing Microcomputers: Case Studies
• Introduction
• Productivity Through Automation
• Managing Microcomputers in State and Local Government
• The User Era
• Personal Computing, Not Personal Computers
• Control Through Persuasion
• Index