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A01=Institute of Leadership & Management
advanced performance evaluation techniques
Agree Performance Objectives
Author_Institute of Leadership & Management
balanced
Balanced Scorecard
Bank Clerk
Breakdowns
Category=KJM
Counter Clerks
EFQM
EFQM Excellence Model
enlargement
enrichment
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Feedback
Financial Performance Measures
first line supervisor skills
flexible learning modules
Follow
Holds
Introduce Job Enrichment
job
Job Enrichment
Job Enrichment Programmes
Judgement
leader
Main
Maintenance
management competency development
Non-financial Measures
nvq
NVQ D6
NVQ Portfolio
organisational improvement strategies
Perfect Operating Conditions
performance management theory
portfolio
Quick Quiz
rotation
scorecard
Smart Objective
team
Wo
Workbook Objectives
workplace assessment methods

Product details

  • ISBN 9780080464299
  • Weight: 240g
  • Dimensions: 210 x 297mm
  • Publication Date: 20 Apr 2007
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
Published for the Institute of Leadership & Management

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