Managing Public Services

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advanced public management case studies
Alpha City
Brand Orientation
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Central Government
Costs Data
digital transformation public sector
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EU Legislator
EU Public Procurement
Face To Face
Follow
ICT Solution
Informed Choices
Lean Management
Management Consultants
Managing Public Services
MERS
organisational change theory
Pay For Performance
performance measurement systems
Public Administration
Public Procurement
Public Sector
Public Sector Bodies
Public Sector Organizations
Public Services
Public Services Provision
Recipe Management
Reflective Management
resilience in government organisations
risk management strategies
Strategic Cost Management
strategic costing methods
UK Government

Product details

  • ISBN 9780367723248
  • Weight: 480g
  • Dimensions: 174 x 246mm
  • Publication Date: 24 Nov 2021
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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This book explores innovations in public management, including establishing a corporate vision, strategizing an organization and change management.

Chapters provide a valuable frame of reference for the 21st-century manager of public services by assessing the renewal of existing practices such as strategic costing, performance management, digitization and procurement and innovations in management practices, including branding, Lean Management, resilience and risk management. The book suggests that, as the management of public services is imbued with financial, social, economic and political uncertainties, management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. This book ultimately supports the reflective manager, those who think about their job and are open to new ideas on how their job can be done better, by revisiting existing practices and examining innovations in public management.

Enriched with real-life cases and thought-provoking discussion questions, this is the ideal textbook for reflective, open-minded advanced students of public management and actual, or aspiring, reflective managers in public services.

Irvine Lapsley is director of IPSAR at the University of Edinburgh Business School, UK. He is editor of Financial Accountability and Management and chair of the EIASM Public Sector Conference.

Ola Mattisson is senior lecturer in strategy and public management at the School of Economics and Management at Lund University, Sweden.