A01=Joan C. Curtis
Author_Joan C. Curtis
Awkward Meetings
Category=KJM
Category=KJP
Client Communication
Conflict Management
Decision Points
Definition of Communication
Demanding Boss
Difficult People v. Personality Conflicts
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_nobargain
eq_non-fiction
Etiquette
Inappropriate Blogging
Lazy
Men and Women Working Together
Office Romance
Unproductive Workers
Product details
- ISBN 9780313362781
- Weight: 510g
- Dimensions: 156 x 235mm
- Publication Date: 08 Jun 2009
- Publisher: Bloomsbury Publishing Plc
- Publication City/Country: US
- Product Form: Hardback
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This title is a practical guide for the millions of men and women who may find themselves dealing with difficult or problematic situations in the workplace.
Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace gives employers and employees the tools they need to resolve uncomfortable, unproductive workplace conflicts in a forthright, sensitive, and systematic way. This necessary and timely title gives readers examples of common, real-life workplace situations, followed up with a new and effective way to respond—the Say It Just Right model of communication—applied to each case.
Managing Sticky Situations at Work ranges over a myriad of all-too-familiar problems involving and affecting bosses, co-workers, clients, and subordinates. Examples come from the health care professions, information technology companies, small businesses, retail, the public sector, and other sources. From back-stabbing and personality clashes, to bullying bosses and awkward office romances, to inappropriate Internet use and nasty emails, it gives readers recognizable scenarios, practical solutions, and the parameters to help them "say it just right" when it is time to act.
Joan C. Curtis, EdD, is CEO of Total Communications Coaching (http://www.TotalCommunicationsCoach.com).
