Managing the Cultural Business

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agile management
APM
Artistic Proposal
Arts and cultural organization
arts and cultural organizations
arts customer
Arts Leaders
arts management theory
arts marketing
Arts Organizations
arts performance measurement
audience segmentation
Category=ATD
Category=KJC
Category=SCG
Collection Management Department
Contemporary Society
corporate communication
COVID-19 crisis
Croome Court
Cultural business
cultural business management
cultural business models
cultural policy analysis
Cultural Sector
Customer Experience
Customer Experience Management
data analysis
Data Analytics Services
Della
economic impact assessment
Egyptian Museum
eq_art-fashion-photography
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_sports-fitness
Fondazione Musei Civici
fundraising
fundraising strategies
Global health crisis
Gogh
Impact Evaluation
Italy
LGBT Cinema Festival
managerial improvisation
marketing selling techniques
mis-measured performance
museum leadership
Mvp
nonprofit governance
Performance Measurement Systems
Piccolo Teatro
strategic error prevention in arts sector
Strategic Management Systems
strategic thinking
VGM
Vincent Van Gogh
Word Of Mouth

Product details

  • ISBN 9780367900786
  • Weight: 930g
  • Dimensions: 156 x 234mm
  • Publication Date: 24 Nov 2020
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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The arts and cultural sector has always been a challenging area in which to find business success; the advent of the global health crisis due to COVID-19 has greatly amplified these challenges. Thanks to the expertise of 22 scholars, this text elaborates on the most common key strategic mistakes and misunderstandings to help arts and cultural organizations finding success.

This book starts by looking at the evolution of competition in those industries. Several new and challenging drivers shape the competitive environments of arts and cultural organizations. A customer-centric approach helps in identifying ten crucial managerial processes in which strategic mistakes are commonly made. This book proposes a revised managerial vision of the key processes that constitute every arts and cultural organization. Each chapter offers an innovative analysis of a classic managerial problem, describing popular mistakes and providing case-based insights derived from real world important examples. Specifically, each chapter elaborates on two illuminating examples, one of which is always chosen among the Italian arts and cultural organizations, thus belonging to the world’s leading cultural sector.

Speaking to current and student arts managers, this insightful book channels national and supranational cultural heritage to provide essential reading for managers of present and future arts and cultural organizations.

Michela Addis is Professor of Marketing at the Università di Roma Tre, Italy. She is the author of Engaging Brands, published by Routledge in 2020.

Andrea Rurale is SDA Bocconi Professor of Marketing at Bocconi University, Italy. Andrea is Director of the Master in Arts Management and Administration at SDA Bocconi and leads the Art and Culture Knowledge Centre. He is the President of FAI Lombardia (Fondo Ambiente Italiano) and the President of Conservatory of Music in Cremona.