Regular price €49.99
A01=Dave Chaffey
A01=Hugh Wilson
A01=Malcolm McDonald
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Author_Dave Chaffey
Author_Hugh Wilson
Author_Malcolm McDonald
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customer experience management
customer relationship management
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digital marketing
digital planning
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integrated marketing communications
key account management
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marketing plan
Marketing planning
marketing strategy
multichannel
omnichannel
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Price_€20 to €50
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sales
sales management
softlaunch

Product details

  • ISBN 9781394177103
  • Weight: 1452g
  • Dimensions: 191 x 246mm
  • Publication Date: 21 Mar 2024
  • Publisher: John Wiley & Sons Inc
  • Publication City/Country: US
  • Product Form: Paperback
  • Language: English
Delivery/Collection within 10-20 working days

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The latest edition of the leading and internationally bestselling text on marketing planning

In the newly revised ninth edition of Marketing Plans, a team of renowned marketing strategists and professors delivers a fully updated version of the gold standard in marketing planning textbooks. The book contains a proven, start-to-finish approach to planning your firm’s marketing and is complemented by brand-new content on digital marketing and sustainable marketing.

The authors have also included best-practice guidance on omnichannel management, integrated marketing communications, key account management, and customer experience management. The book provides:

  • A best-practice, step-by-step process for coordinating marketing strategy and planning
  • Methods to create powerful, differentiated value propositions
  • Tools to prioritise marketing efforts on segments and strategies that will deliver the greatest returns in growth and profits
  • Lessons from the leaders on how to embed world-class marketing within the organisation.

Perfect for students and executives alike in marketing, sales, strategy, and general management, Marketing Plans, 9th edition remains the world’s leading resource on the critical topic of marketing strategy and planning.

Malcolm McDonald is Emeritus Professor of Marketing and former Deputy Director of Cranfield School of Management. He has worked with the operating boards of many of the world’s multinational companies such as IBM, Xerox and BP.

Hugh Wilson is Professor of Marketing at Warwick Business School. He began his career in technology and marketing roles for IBM, Xerox and NCR. He now works with Unilever, Neste and others on sustainability-related marketing challenges.

Dave Chaffey is co-Founder of Smart Insights, an online training service providing advice and alerts on best-practice and industry developments about integrated digital marketing strategy.