Mastering Microsoft Dynamics 365 Implementations

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A01=Eric Newell
Author_Eric Newell
Category=KJSU
Category=UFL
Category=UNAR
cloud-based crm
cloud-based erp
conference room pilots
crm implementation
crm installation
crm reference
crm switching
crm/erp implementation
crmerp implementation
eq_bestseller
eq_business-finance-law
eq_computing
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
erp implementation
erp installation
erp switching
implementing crms
implementing erps

Product details

  • ISBN 9781119789321
  • Weight: 612g
  • Dimensions: 185 x 231mm
  • Publication Date: 05 Jul 2021
  • Publisher: John Wiley & Sons Inc
  • Publication City/Country: US
  • Product Form: Paperback
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Confidently shepherd your organization’s implementation of Microsoft Dynamics 365 to a successful conclusion 

In Mastering Microsoft Dynamics 365 Implementations, accomplished executive, project manager, and author Eric Newell delivers a holistic, step-by-step reference to implementing Microsoft’s cloud-based ERP and CRM business applications. You’ll find the detailed and concrete instructions you need to take your implementation project all the way to the finish line, on-time, and on-budget. 

You’ll learn: 

  • The precise steps to take, in the correct order, to bring your Dynamics 365 implementation to life 
  • What to do before you begin the project, including identifying stakeholders and building your business case 
  • How to deal with a change management throughout the lifecycle of your project 
  • How to manage conference room pilots (CRPs) and what to expect during the sessions 

Perfect for CIOs, technology VPs, CFOs, Operations leaders, application directors, business analysts, ERP/CRM specialists, and project managers, Mastering Microsoft Dynamics 365 Implementations is an indispensable and practical reference for guiding your real-world Dynamics 365 implementation from planning to completion. 

Eric Newell is the Co-Founder and CEO of Stoneridge Software, a Microsoft Gold Partner, focused on Dynamics. Prior to founding Stoneridge, he worked at Microsoft for 13 years in Dynamics-related roles including support engineer, IT lead for support systems, Technical Account Manager and as a Premier Field Engineering team leader. He frequently presents on topics related to implementing Microsoft Dynamics 365, and has spoken at Microsoft conferences over a dozen times. He has served as a project management trainer at Microsoft as well as local universities.

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