Measuring Quality

Regular price €130.99
Quantity:
In stock with our UK publisher. 14-28 days
Delivery/Collection within 10-20 working days
14 days return policy Shipping & Delivery
A01=Peter te Boekhorst
A01=Roswitha Poll
Author_Peter te Boekhorst
Author_Roswitha Poll
Category=GL
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain

Product details

  • ISBN 9783598220333
  • Weight: 495g
  • Dimensions: 148 x 210mm
  • Publication Date: 14 Aug 2007
  • Publisher: De Gruyter
  • Publication City/Country: DE
  • Product Form: Hardback
Secure checkout Fast Shipping Easy returns

The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages.
After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator.
The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries.

More from this author