Measuring Workplace Performance

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A01=Michael J. O'Neill
AHT
Auditory Privacy
Author_Michael J. O'Neill
biological
Biological Model
biological systems approach to workplace design
Biological Systems Model
Business Processes
Call Center
Call Center Agents
Case Study
Category=KJMV2
collaborative workspace research
Cycle Time
design
environment
environmental ergonomics
environments
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Experimental Group Pre
facility performance assessment
Job Control
Job Types
Likert Type Scale
Machine Metaphor
metaphor
model
NS NS
NS NS NS
office
Office Work Environments
organizational psychology
physical
Physical Work Environment
Process Time
Prototype Workstation
Six Sigma office measurement
systems
Work Environment Design
Workplace Design
workspace
workspace optimization
Workstation Adjustability
Workstation Features
Workstation Layout

Product details

  • ISBN 9780849358012
  • Weight: 850g
  • Dimensions: 156 x 234mm
  • Publication Date: 30 Aug 2006
  • Publisher: Taylor & Francis Inc
  • Publication City/Country: US
  • Product Form: Hardback
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Most Fortune 1000 companies still struggle with workspace planning and design issues. They invest millions of dollars each year with the expectation that new buildings and major renovations will help transform their culture, support innovation, strengthen desired behaviors and increase organizational effectiveness. Providing a biological framework, this book explores how the design of the work environment can be used as a tool to further business goals as well as improve individual and group performance. The second edition of a bestseller, the book includes many new case studies with Fortune 1000 companies. It features a new section on Six Sigma measurement methods for assessing office workspace effectiveness. The Case Studies demonstrate how office workspace design affects employee performance, and how to use this information to optimize workplace design for individuals and groups. It focuses on the emergence and application of Six-Sigma quality principles and methods in the evaluation and improvement of workspaces.
O'Neill, Michael J.

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