Mediating Dangerously
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Product details
- ISBN 9780787953560
- Weight: 576g
- Dimensions: 160 x 236mm
- Publication Date: 20 Apr 2001
- Publisher: John Wiley & Sons Inc
- Publication City/Country: US
- Product Form: Hardback
Mediating Dangerously shows conflict resolution professionals howto advance beyond the traditional steps, procedures, and techniquesof mediation to unveil its invisible heart and soul and to revealthe subtle and sensitive engine that drives the process of personaland organizational transformation. This book is a major newcontribution to the literature of conflict resolution that willinspire and educate professionals in the field for years to come.
The Author
Kenneth Cloke, director of the Center for Dispute Resolution in Santa Monica, California, has been a mediator, arbitrator, university professor, judge, counselor, coach, consultant, trainer, and designer of resolutions systems for over thirty years. He is the author of several books, including Resolving Conflicts at Work and Resolving Personal and Organizational Conflict (both with Joan Goldsmith, Jossey-Bass, 2000).
