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A01=Bill Rowson
A01=Conrad Lashley
A01=Latifa Benhadda
A01=Michael Chibili
A01=Saskia Penninga
A01=Shane de Bruyn
advanced hospitality management concepts
Author_Bill Rowson
Author_Conrad Lashley
Author_Latifa Benhadda
Author_Michael Chibili
Author_Saskia Penninga
Author_Shane de Bruyn
Business Processes
Category=KC
Category=KJ
Category=KJMV5
Chefs De Partie
chief
Economy Hotels
EFQM Excellence Model
engineer
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eversb
Executive Chef
facility maintenance practices
Fine Dining Restaurant
firms
guest experience enhancement
HACCP Plan
HACCP System
HACCP Team
hospitality
hospitality business strategy
Hospitality Firms
Hospitality Industry
Hospitality Operations
hospitality services
Hotel Energy Solutions
Hotel Industry
hotel management
hotels
Housekeeping Department
industry
industry structure
Input Transformation Output Model
itg
Job Functions
operational quality assurance
organisational change management
PDSA
PDSA Cycle
rating systems
Revenue Management
Room Service Menu
safety and security
San Diego
Sand Cone Model
sector
service process optimisation
Shangri La Hotels
starwood
Starwood Hotels
TGI Friday
Water Park

Product details

  • ISBN 9781138455511
  • Weight: 1440g
  • Dimensions: 170 x 240mm
  • Publication Date: 11 Aug 2017
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials including student tests, a glossary and PowerPoint slides.
Michael Chibili, Shane de Bruyn, Latifa Benhadda, Conrad Lashley, Saskia Penninga, and Bill Rowson are all teachers with years of experience at the Stenden Hogeschool Leeuwarden, Netherlands

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