On the Clock
Regular price
€19.99
A01=Emily Guendelsberger
Amazon
American worforce
Author_Emily Guendelsberger
automated labor
automation
bad bosses
books about future of labor
books about modern workplace
call center
capitalism
Category=JHBL
Convergys
efficiency
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
exploitation
future of work
immersion journalism
Job
job is killing me
labor
living wage
low wage labor
McDonalds
minimum wage
modern workplace
New Yorker
organized labor
prime day strike
semi-automated jobs
service job
wage theft
work
Product details
- ISBN 9780316509015
- Weight: 300g
- Dimensions: 138 x 208mm
- Publication Date: 06 Aug 2020
- Publisher: Little, Brown & Company
- Publication City/Country: US
- Product Form: Paperback
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After the local newspaper where she worked as a reporter closed, Emily Guendelsberger took a pre-Christmas job at an Amazon fulfillment center outside Louisville, Kentucky. There, the vending machines were stocked with painkillers, and the staff turnover was dizzying. In the new year, she travelled to North Carolina to work at a call center, a place where even bathroom breaks were timed to the second. And finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments.Across three jobs, and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. ON THE CLOCK takes us behind the scenes of the fastest-growing segment of the American workforce to understand the future of work in America - and its present. Until robots pack boxes, resolve billing issues, and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest - and how low wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity.ON THE CLOCK explores the lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the modern workplace, but also surprising solutions to make work more humane for millions of Americans.
Emily Guendelsberger has worked at Philadelphia City Paper, the Onion's A.V. Club, Philadelphia Weekly, and the Philadelphia Daily News, and has contributed to the Philadelphia Inquirer, the Washington Post, Politico magazine, and Vice
