Once Upon a Stranger

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A01=Dr Gillian Sandstrom
anxiety
Author_Dr Gillian Sandstrom
Category=JMHC
Category=VSPM
Category=VSS
communication
confidence
connection
depression
empathy
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_new_release
eq_nobargain
eq_non-fiction
eq_self-help
eq_society-politics
happiness
introvert
loneliness
mental well-being
relationships
self help
Susan Cain
therapy

Product details

  • ISBN 9781399734431
  • Weight: 460g
  • Dimensions: 160 x 220mm
  • Publication Date: 09 Apr 2026
  • Publisher: Hodder & Stoughton
  • Publication City/Country: GB
  • Product Form: Hardback
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'If you've ever wondered about, worried about, and avoided talking to strangers, this book might change your mind about giving strangers their space.' - Angela Duckworth, author of Grit: Why Passion and Resilience are the Secrets to Success

'Its clarity, coherence, and humane intelligence are real.' Demetris Papadimitropoulos, Goodreads

In an age when we live head down in our phones, working remotely and wary of strangers, interacting with our fellow human beings feels increasingly uncomfortable. And the result - an epidemic of loneliness and isolation in a polarised society. Over 80% of people say they have experienced loneliness with the old and young suffering the most.

In Once Upon a Stranger, Professor in the Psychology of Kindness and a self-confessed introvert Gillian Sandstrom, draws on her own experiences as well as the latest scientific research to show the life-transforming potential of a tiny everyday exchange with a stranger. For Gillian, such moments led to an entirely new career, a move to a new country and meeting her life partner.

Not every exchange that you have, whether it's with the person who makes your coffee or the one you stand next to in a lift, will lead to such momentous events but they will give you a tiny moment of joy, a spark of connection, the recognition of a fellow human. Just start small...look up, and say hello - you never know where the conversation will lead.

Gillian Sandstrom is a Professor in the Psychology of Kindness at the University of Sussex. Her research has been has been featured in the New York Times, Wall Street Journal, Washington Post, and The Atlantic, as well as other outlets around the world. She has been interviewed for major podcasts and radio shows, including Hidden Brain, NPR's Life Kit, and Claudia Hammond's All in the Mind.

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