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A01=Brad Mehienbacher
A01=James E. Palmer
A01=Thomas M. Duffy
Author_Brad Mehienbacher
Author_James E. Palmer
Author_Thomas M. Duffy
Category=GLM
Category=UDB
Category=UY
eq_bestseller
eq_computing
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction

Product details

  • ISBN 9780893918583
  • Publication Date: 01 Nov 1999
  • Publisher: Intellect
  • Publication City/Country: GB
  • Product Form: Hardback
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This text is designed to bridge the gap between research and practice, by emphasizing practice from a conceptual viewpoint. The authors discuss and review the literature on online help and they provide a cognitive perspective on the design and evaluation issues. The goal is to provide a review and analysis of the issues in the design and evolution of online help systems. The book should be of interest to those conducting research on document design and technical writing in English and psychology and in the college of engineering; interface design in computer science, psychology, and human factors; and human factors issues in government and industry labs, the defence industry, the communications industry, and the computer industry.

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