A01=Stephanie Witt
A01=Suzanne Mccorkle
advanced communication skills for managers
Antisocial Behaviors
Author_Stephanie Witt
Author_Suzanne Mccorkle
behavior
Category=JPP
Category=KJMV2
Circuitous Process
Collaborative Listening
Competent Public Managers
conflict resolution strategies
emotional
Emotional Exhaustion
emotional intelligence training
employees
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
Executive Core Qualifications
Flextime Policy
group decision making methods
IDV
intercultural workplace dynamics
leadership development public sector
Lonely At The Top
Low Context Cultures
Managing Employee Perceptions
misbehavior
motivation
organizational communication
Passive Aggressive Tactics
Pause Gaps
Pay For Performance
Pre
Problematic Workplace Behaviors
Progressive Disciplinary Actions
Public Administration
Public Service Motivation
sector
Senior Executive Service
service
Uncertainty Avoidance
United States Whites
van
wart
workplace
Workplace Aggression
Workplace Bullying
Workplace Misbehavior
Product details
- ISBN 9780765643513
- Weight: 292g
- Dimensions: 152 x 229mm
- Publication Date: 30 May 2014
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Paperback
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This book fills the need for a communication-based, public sector framed book. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector. It also features a strong "practice" orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication.
Suzanne McCorkle directs the Dispute Resolution academic programs and is a professor in the Public Policy and Administration department at Boise State University, USA. She formerly served as Associate Dean and Dean of the College of Social Sciences and Public Affairs. Dr. McCorkle is the author of Mediation Theory and Practice and Personal Conflict Management. Her consulting and research interests involve workplace conflict and its remedies.
Stephanie Witt is a Professor of Public Policy and Administration at Boise State University, USA. Her books include Cities, Sagebrush and Solitude (co-edited with Dennis Judd) and Urban West Revisited Governing Cities in Uncertain Times (with James B. Weatherby). She has previously held positions at Boise State as Associate Vice President, Associate Dean, Department Chair and Director of the Public Policy Center. She is a Carnegie Foundation for the Advancement of Teaching "Idaho Professor of the Year" (1998).
