Performance Management in Healthcare

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advanced healthcare performance improvement
Care Process
Care Results
Case Study
Category=KJ
Chronic
clinical governance
Clinical Paths
cost efficiency healthcare
De Feo
disease
EFQM
EFQM Model
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
feedback evaluation methods
Fundamental Research
Health Care
Health Care Outcomes
Health Care Process
healthcare analytics
Healthcare Organisations
Healthcare Performance Improvement
improvement
improving
Newark Beth Israel Medical Center
organisational learning
organisations
outcome
Outcome Indicators
Outcome Management
Outcome Quadrant
outcomes
patient
Patient Opinions
PDSA
PDSA Cycle
Performance Improvement
process
quadrant
Quality Management Excellence Model
satisfaction
stakeholder engagement
USA
Vice Versa

Product details

  • ISBN 9780415323970
  • Weight: 620g
  • Dimensions: 156 x 234mm
  • Publication Date: 22 Dec 2005
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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This important new text demonstrates a step-by-step approach to understanding and improving performance management in healthcare organizations. It discusses the relevance of performance management to disease management and the professional development of the discipline, debates topical issues inherent in healthcare performance management, and includes case histories to assist in improving healthcare processes by making optimal use of tools and theories. It also investigates the application of the principles of the learning organization, performance management, and the theory and practice of quality management.

Factors considered include:

  • cost management and its implications
  • transparency in healthcare results for all stakeholders
  • information technology and its potential
  • evaluation of feedback for further performance improvement.

Combining case histories and examples with crucial theoretical framework, this book is invaluable reading for students of healthcare management, and all healthcare managers who strive to attain better care results.

Walburg, Jan; Bevan, Helen; Wilderspin, John; Lemmens, Karin