power of citizens and professionals in welfare encounters
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A01=Nanna Mik-Meyer
Author_Nanna Mik-Meyer
bureaucracy
bureaucratic context
Category=JHB
Category=JHMC
Category=JKSB
Category=JP
Category=JPA
citizen-staff encounters
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
European welfare states
market context
perception of power
powerful encounters
professional expertise
psychology-inspired context
soft power
welfare workers
Product details
- ISBN 9781526110299
- Weight: 259g
- Dimensions: 156 x 234mm
- Publication Date: 16 Aug 2022
- Publisher: Manchester University Press
- Publication City/Country: GB
- Product Form: Paperback
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This book is about power in welfare encounters. Present-day citizens are no longer the passive clients of the bureaucracy and welfare workers are no longer automatically the powerful party of the encounter. Instead, citizens are expected to engage in active, responsible and coproducing relationships with welfare workers. However, other factors impact these interactions; factors which often pull in different directions. Welfare encounters are thus influenced by bureaucratic principles and market values as well. Consequently, this book engages with both Weberian (bureaucracy) and Foucauldian (market values/NPM) studies when investigating the powerful welfare encounter. The book is targeted Academics, post-graduates, and undergraduates within sociology, anthropology and political science.
Nanna Mik-Meyer is Professor in Sociology in the Department of Organization at Copenhagen Business School
