Power Relationships

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A01=Andrew Sobel
A01=Jerold Panas
andrew sobel
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Author_Andrew Sobel
Author_Jerold Panas
building client relationships
building customer loyalty
Category=KJM
client loyalty
client loyalty strategies
client relationship
client relationship management
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client relationships
consumer loyalty
customer loyalty
customer relations
customer relationship management
customer retention
customer retention and loyalty
customer service best practices
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grow network
grow your business network
grow your network
how to improve client relationships
loyal customers
power relationships
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Product details

  • ISBN 9781118585689
  • Weight: 340g
  • Dimensions: 147 x 221mm
  • Publication Date: 18 Feb 2014
  • Publisher: John Wiley & Sons Inc
  • Publication City/Country: US
  • Product Form: Hardback
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The Relationship Laws that Drive Success

There are powerful but invisible laws that determine whether your relationships —with your clients, colleagues, and friends—will thrive or wither. These relationship laws are ever-present. When you align with them, the results are dramatic. Your network will grow rapidly. You’ll be seen by clients as a trusted partner rather than an expense to be managed. And you’ll find the people around you eager to help you succeed.

When you ignore the laws, however, your efforts will falter. Relationship building will seem like very hard work.

Power Relationships gives readers a unique, entertaining guide to relationship success at work and in life. Each of the 26 laws is illustrated and explained using a compelling, real-life story that shows how to implement it. The second section of the book presents 16 common relationship challenges with specific solutions. You’ll read about:

  • The top Citigroup executive whose relationship with a CEO was changed forever on a business trip that exploded into chaos, and how you can use the same principle to deepen your own relationships.
  • The philanthropist who, on the verge of being mugged in a dark parking lot, learns how his actions have had an unimaginable ripple effect across several generations
  • How one of the authors flew halfway around the world and used Law 18—“Make them curious”—to turn a make-or-break, five-minute meeting with a top executive into a long-term relationship.  
  • The chance encounter on an airplane with a famous actor that revealed a simple but profound truth. It’s Law 25: “Build your network before you need it.”

Sobel (author of Clients for Life, All for One, and Power Questions (with Panas)) and Panas (author of Asking and Supremely Successful Selling) have sold over half a million books and are the leading authorities in their field. Power Relationships is a unique, road-tested guide to relationship success.

ANDREW SOBEL is the leading authority on client relationships and the skills and strategies required to earn enduring client loyalty. Andrew is the coauthor, with Jerold Panas, of the bestselling Power Questions (Wiley) as well as seven other acclaimed books on building clients for life. He has been featured in the Harvard Business Review, the New York Times, and USA Today. His clients include senior executives at leading companies such as Citigroup, Ernst & Young, Cognizant, and Booz Allen Hamilton.
AndrewSobel.com

JEROLD PANAS is the world’s leading consultant in philanthropy and the CEO of Jerold Panas, Linzy & Partners, the largest consulting firm in the world for advising nonprofit organizations and foundations on fundraising. Jerry is the author of fourteen bestselling books on fundraising and nonprofit management. He works directly with CEOs, boards, and development professionals around the world.
JeroldPanas.com

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