Principles of Management for the Hospitality Industry

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A01=Dana Tesone
advanced hospitality management techniques
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Author_Dana Tesone
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Category1=Non-Fiction
Category=KNS
CIO
COP=United Kingdom
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development
director
enterprises
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eq_business-finance-law
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eq_nobargain
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front
Front Desk Agent
Front Office Manager
Hospitality Enterprise
Hospitality Organization
Hr Manager
Hr Practitioner
human
human capital strategy
Job Analysis Activities
Job Functions
Language_English
Leadership Development
life
organisational behaviour theory
Organizational Bank Account
PA=Temporarily unavailable
Performance Appraisal
POS
POS System
practitioners
Price_€100 and above
Product Production Systems
Productivity Enhancement Strategies
productivity improvement methods
PS=Active
Repeat Guests
resource
Room Service Department
Rooms Division Manager
Service Enterprise
service operations management
softlaunch
strategic decision making
sustainable tourism management
Transformational Leadership
Turnover Rate
unit
work
Work Life Development
Young Man

Product details

  • ISBN 9781138432826
  • Weight: 930g
  • Dimensions: 189 x 246mm
  • Publication Date: 02 Aug 2017
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
  • Language: English
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It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers.
By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given topic, and concludes with the outcome of this scenario to reinforce the lessons learnt throughout the chapter. Highly practical in approach, this is an up-to-date and skilful integration of all core areas of management. It is packed with tools and techniques to aid learning and understanding, enabling you to:

improve your professional management vocabulary with definitions in each chapter, and a complete glossary of terms
visualize key concepts with over one hundred explanatory diagrams
gain confidence by testing your understanding on the accompanying website
practical applications of theory are illustrated in international case studies throughout the book
discussion questions prompt an exploration of key concepts.
This title also has a companion website for lecturers which includes an Instructors' manual, PowerPoint slides and quizzes to aid teaching and learning.

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