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Principles of Management for the Hospitality Industry

Dana Tesone
€80.99
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A01=Dana Tesone
advanced hospitality management techniques
Author_Dana Tesone
Category=KJM
Category=KNS
CIO
development
director
enterprises
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
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front
Front Desk Agent
Front Office Manager
Hospitality Enterprise
Hospitality Organization
Hr Manager
Hr Practitioner
human
human capital strategy
Job Analysis Activities
Job Functions
Leadership Development
life
organisational behaviour theory
Organizational Bank Account
Performance Appraisal
POS
POS System
practitioners
Product Production Systems
Productivity Enhancement Strategies
productivity improvement methods
Repeat Guests
resource
Room Service Department
Rooms Division Manager
Service Enterprise
service operations management
strategic decision making
sustainable tourism management
Transformational Leadership
Turnover Rate
unit
work
Work Life Development
Young Man

Product details

  • ISBN 9781856177993
  • Weight: 730g
  • Dimensions: 189 x 246mm
  • Publication Date: 28 Aug 2009
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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Description

It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers.

By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given topic, and concludes with the outcome of this scenario to reinforce the lessons learnt throughout the chapter. Highly practical in approach, this is an up-to-date and skilful integration of all core areas of management. It is packed with tools and techniques to aid learning and understanding, enabling you to:

  • improve your professional management vocabulary with definitions in each chapter, and a complete glossary of terms
  • visualize key concepts with over one hundred explanatory diagrams
  • gain confidence by testing your understanding on the accompanying website
  • practical applications of theory are illustrated in international case studies throughout the book
  • discussion questions prompt an exploration of key concepts.

This title also has a companion website for lecturers which includes an Instructors' manual, PowerPoint slides and quizzes to aid teaching and learning.

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