Professional Communication at Work

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A01=Joseph L. Chesebro
Author_Joseph L. Chesebro
Blood Industry
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Communication Apprehension
conflict resolution strategies
Conflict Situations
Constructive Outcome
Deep Acting
Disorderly Behavior
Dvorak Keyboard
Emotional Exhaustion
employee coaching methods
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eq_business-finance-law
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eq_non-fiction
Explanatory Style
Firemen
Good Exchange Relationship
Handle Conflict Situations
High Machs
interpersonal skills for career advancement
Intrinsic Career Success
Joseph Chesebro
Leader Member Exchange
Leader Member Exchange Theory
Neonatal Intensive Care Unit
nonverbal interaction skills
Opinion Leaders
organizational communication
Positive Core Self-evaluation
Positive Customer Behavior
professional communication
professional networking techniques
Quality Exchange Relationship
Referent Power Base
Skilled Negotiators
Sociocommunicative Style
Understanding Tone
workplace social dynamics

Product details

  • ISBN 9781138014183
  • Weight: 498g
  • Dimensions: 174 x 246mm
  • Publication Date: 25 Jun 2014
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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This text prepares future professionals for success in the workplace through identifying interpersonal communication skills and strategies and exploring when, how, and why to use them. Informed by academic research, professional literature, and author Joseph L. Chesebro’s own experiences, the text explores and demonstrates the skills that have facilitated Chesebro’s own students to find work and to succeed in their professional lives.

Offering a very practical focus on such topics as handling conflict and giving dynamic presentations, Professional Communication at Work also covers essential interpersonal communication skills that are often not discussed, such as:

    • Using networking when job hunting;
    • Earning a good reputation as a new employee
    • Using storytelling and questioning more often
    • Developing coaching relationships with the best senior employees in our workplace,
    • Practicing and developing new skills on our own, and
    • Using workplace politics in a positive and constructive way to accomplish our goals.

Utilizing the approach of a supportive communication coach, this text will help readers gain a variety of practical communication strategies they can apply to contribute to success in their own careers.

Joseph L. Chesebro is Associate Professor of Communication at The College at Brockport, New York. Joe has taught for 18 years in the areas of Interpersonal and organizational communication, including courses in workplace communication and training and development. During his 13 years at The College at Brockport he has served as department chair and been awarded the Chancellor’s Award for Excellence in Teaching as well as the Academic Advisement Award.

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