Protecting Patron Privacy

Although privacy is one of the core tenets of librarianship, technology changes have made it increasingly difficult for libraries to ensure the privacy of their patrons in the 21st century library.
This authoritative LITA Guide offers readers guidance on a wide range of topics, including
• Foundations of privacy in libraries
• Data collection, retention, use, and protection
• Laws and regulations
• Privacy instruction for patrons and staff
• Contracts with third parties
• Use of in-house and internet tools including social network sites, surveillance video, and RFID

Bobbi L. Newman is a librarian, writer, and an international speaker. She is currently a Community Engagement and Outreach Specialist at the National Network of Libraries of Medicine where she is focused on helping public libraries connect their communities with evidence-based health information. She has founded several international projects including Day in the Life of a Librarian and This is What a Librarian Looks Like. She is involved in national library initiatives including past service on the National Information Standards Organization committee to develop a Consensus Framework to Support Patron Privacy in Digital Library and Information Systems and advisory committee to the Pew Internet & American Life Project research on Libraries in the Digital Age.


Bonnie Tijerina is a librarian, entrepreneur and library community convener. She is currently a Researcher at the Data & Society Institute, a New York City think tank focused on the social, cultural and ethical impact of technological development. There, Bonnie represents libraries amongst academics, civic technologists, legal experts, policymakers, and entrepreneurs. She has also created several conferences and gatherings, including the Electronic Resources & Libraries Conference.