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Public Administration Reformation

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anti-corruption measures
Business Processes
Category=KJM
Central Budget Office
Charter Schools
citizen-centric public service transformation
consumer orientation
Document Management Systems
e-government implementation
EDMS
Effective Knowledge Management Processes
efficiency
eGovernment
employee motivation
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
governance
governance reform strategies
Institutional Analysis Framework
knowledge management public sector
Large Urban Districts
Low Proficiency Rates
National Administrative Studies Project
organizational communication
Payfor Performance
performance management
PMM
PPP Project
PPPs
Principal Agent Theory
Professional Development
Pu
Public Administration
Public Administration Reformation
public sector
public sector innovation
Public Service Motivation
Public Service System
public-private partnerships
reputation management
stakeholder theory
Ta Ge
transformational government
transformational leadership public
trust in organizations
United States Local Governments
Van Slyke

Product details

  • ISBN 9780415836678
  • Weight: 760g
  • Dimensions: 152 x 229mm
  • Publication Date: 14 Nov 2013
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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Description

In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation.

Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations.

About
Yogesh K Dwivedi is a Professor of Information Management at the School of Management, Swansea University, Wales, UK. He has co-authored several papers that have appeared in international refereed journals such as Communications of the ACM, Data Base for Advances in Information Systems, European Journal of Information Systems, Information Systems Journal and Journal of Information Technology. He is associate editor of European Journal of Information Systems, assistant editor of Transforming Government: People, Process and Policy, senior editor of Journal of Electronic Commerce Research and a member of the editorial board/review board of several journals. He is a member of the Association of Information Systems and IFIP WG8.6. Mahmud A. Shareef is an Associate Professor and Coordinator in Marketing and Management in the school of Business, North South University, Bangladesh. He has published more than 50 papers addressing consumers adoption behavior and quality issues of e-commerce and e-government in different refereed conference proceedings and international journals. He was the recipient of more than 10 academic awards, including two Best Research Paper Awards in the UK and Canada. Sanjay K. Pandey is a Professor in the School of Public Affairs and Administration at Rutgers, The State University of New Jersey, Newark. His scholarship on several key public management themes such as bureaucratic red tape, public service motivation, performance management, and leadership is cited often and has received several awards. Dr. Vinod Kumar is a Professor of Technology and Operations Management of the Sprott School of Business (Director of School, 1995–2005), Carleton University. Vinod is a well known expert sought in the field of technology and operations management. He has published over 150 papers in refereed journals and proceedings. He has won several Best Paper Awards in prestigious conferences, Scholarly Achievement Award of Carleton University for the academic years 1985–1986 and 1987–1988, and Research Achievement Award for the year 1993 and 2001. Vinod has given invited lectures to professional and academic organizations in Australia, Brazil, China, Iran, and India among others.