Quality Assurance for Social Care Agencies
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A01=Emlyn Cassam
A01=Himu Gupta
Admiral Rickover
Author_Emlyn Cassam
Author_Himu Gupta
British Quality Association
care standards monitoring
Category=JKSN
Dissatisfaction
Duplication
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eq_isMigrated=2
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Face To Face
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Held
Himu Gupta
Home Care Service
implementing quality systems in social care
Inspection Team
Inspection Units
Norfolk County Council
Norfolk Social Services
Odd
organisational improvement strategies
outcome measurement tools
Pride
Quality Assurance
Quality Assurance System
regulatory compliance social care
Residential Care
service evaluation methods
Service Users
Social Care Agencies
Social Care Association
Social Services Committee
Social Services Department
Social Services Inspectorate
user satisfaction assessment
Viewpoint
Voluntary Organisations
Product details
- ISBN 9781138371408
- Weight: 410g
- Dimensions: 138 x 216mm
- Publication Date: 18 Sep 2018
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Hardback
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Quality Assurance for Social Care Agencies is specifically designed to enable you to set up a Quality Assurance system within a social services setting. Including practical checklists, it covers all aspects of Quality Assurance - from what is meant by Quality Assurance and how to implement it to how to monitor and maintain quality control. Examples and details of experiences are included to help you get it right first time.
Emlyn Cassam was formerly Director of Norfolk Social Services and is now a freelance trainer and writer. Himu Gupta is an Assistant Director of Norfolk Social Services and Chairman of the Social Care Agencies Quality Sector Committee of the British Quality Association.
