A01=James Curran
A01=Julian North
A01=Robert Blackburn
Author_James Curran
Author_Julian North
Author_Robert Blackburn
BSE
BSE Crisis
business process improvement
Case Study Firms
Category=KJMQ
Category=KJVS
Customer Pressures
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eq_isMigrated=1
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eq_non-fiction
firm
firms
formal
Formal Quality Control
Formal Quality Standards
formal standards compliance
Larger Small Firms
management
managers
owner
owner-manager strategies
owners
Party Certification Bodies
Procedural Benefits
quality control methods
Quality Control Strategies
quality management in SMEs
Quality Management Strategies
Quality Strategies
small
small business operations
Small Business Owner Managers
Small Business Owners
Small Business Research
Small Business Research Centre
Small Business Research Trust
Small Firm Owner Managers
Small Firm Owners
Small Firm Sample
Small Firms
standards
strategies
Ta Ge
total quality management
UK Economic Activity
UK Economy
UK's Place
UK’s Place
Product details
- ISBN 9780415146081
- Weight: 498g
- Dimensions: 138 x 216mm
- Publication Date: 25 Dec 1997
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Hardback
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This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.
Julian North is a Researcher in the Small Business Research Centre at Kingston University., Robert A.Blackburn is Director of the Small Business Research Centre at Kingston University., James Curran is Emeritus Professor of Small Business Studies at Kingston University.,
