A01=Matthew A. Barsalou
Activity Network Diagram
advanced statistical process control
APQP
Author_Matthew A. Barsalou
Automotive Industry Action Group
calibration management
CAQ
Category=KC
Category=KJ
Category=KJMV5
Complaints Management System
customer feedback analysis
Dial Indicator
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
FE CT
FM EA
FMEA
FMEA Form
Gage Blocks
Gage Repeatability
Height Gage
Interrelationship Diagraph
Ishikawa Diagram
Kaizen
management planning tools
mistake-proofing
MSA
Observed Measurement Results
PDCA
Permanent Corrective Actions
Pin Gages
PPAP
Pr Ep
Process Decision Program Charts
process optimization techniques
quality assurance systems
quality funtional deployment
root cause analysis
Sigma Project
Six sigma
Vernier Calipers
Vernier Micrometer
Vernier Scale
Product details
- ISBN 9781138463912
- Weight: 453g
- Dimensions: 178 x 254mm
- Publication Date: 28 Sep 2017
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Hardback
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The Quality Improvement Field Guide: Achieving and Maintaining Value in Your Organization covers the key aspects that quality professionals must know to attain mastery in their field. After reading this book, readers will not only gain an understanding of the key quality improvement concepts, but will gain the practical insight required to implement them correctly. The book starts with a brief history of quality and quality management, including the necessary quality documents. It describes key quality standards, including ISO 9001:2008, the upcoming ISO 9001:2015, and ISO 9004:2008. Next, it explores quality deployment concepts such as capturing the voice of the customer, the Kano model, quality function deployment, and quality policy deployment. SMART goals, SWOT analysis, and key process indicators are also addressed. The book covers the seven classic quality tools: flowchart, Ishikawa diagram, Pareto diagram, scatter diagram, histogram, check sheet, and run chart. It also identifies the seven new management and planning tools: affinity diagram, tree diagram, process decision program chart, matrix diagram, prioritization matrix, interrelationship digraph, and activity network diagram.Presenting methods for failure prevention and detection, the text explores measurement system analysis, gage repeatability and reproducibility studies, and the basics of maintaining a calibration system. It examines the various aspects of continuous quality improvement, complaints management, and the use of 8D reports for reporting on failures. The book describes the four types of measurement scales and various measuring devices a quality professional may encounter and also contains a glossary that explains the basic quality-related terminology. Describing each quality method with sufficient detail so that readers can immediately apply them, this book is an ideal guide for anyone new to the field of quality as well as experienced qu
