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A01=Commission on Behavioral and Social Sciences and Education
A01=Division of Behavioral and Social Sciences and Education
A01=National Research Council
A01=Panel on Quality Improvement in Student Financial Aid Programs
Author_Commission on Behavioral and Social Sciences and Education
Author_Division of Behavioral and Social Sciences and Education
Author_National Research Council
Author_Panel on Quality Improvement in Student Financial Aid Programs
Category=JNM
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics

Product details

  • ISBN 9780309048774
  • Dimensions: 152 x 229mm
  • Publication Date: 01 Jan 1993
  • Publisher: National Academies Press
  • Publication City/Country: US
  • Product Form: Paperback
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Federal financial aid for postsecondary education students involves both large expenditures and a complex distribution system. The accuracy of the needs-based award process and the system of accountability required of the 8,000 institutional participants are the focus of this book. It assesses the current measures of system quality and possible alternatives, such as a total quality management approach. The analysis covers steps to eliminate sources of error--by reducing the complexity of the application form, for example. The volume discusses the potential for a risk-based approach for verification of applicant-supplied information and for audit and program reviews of institutions. This examination of the interrelationships among the aid award and quality control activities will be of interest to anyone searching for a more efficient aid system. The book can also serve as a case study for other government agencies seeking to examine operations using modern quality management principles.
Ronald S. Fecso, Editor; Panel on Quality Improvement in Student Financial Aid Programs, National Research Council

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