A01=George Beam
Author_George Beam
Category=JPQ
Category=YPJJ3
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
Product details
- ISBN 9780830415694
- Weight: 531g
- Dimensions: 151 x 230mm
- Publication Date: 01 Jan 2001
- Publisher: Bloomsbury Publishing Plc
- Publication City/Country: US
- Product Form: Paperback
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George Beam's Quality Public Management shows how public sector organizations can be managed to maximize performance and citizen satisfaction. Beam builds on the theories and practices of W. Edwards Deming, Joseph M. Juran, and Armand V. Feigenbaum, and presents a form of management that overcomes the limitations of TQM, privatization, competition, and 'running government like a business'. Quality Public Management demonstrates how the principles of Quality management can be successfully implemented in all major aspects of public organizations such as Processes (recruitment, training, compensation, promotion, budget and policy making, and procurement), Structures (teams, partnerships, and networks), and Personnel (line workers, middle management, and executive officers). Beam's well-organized and carefully argued book will be of interest to Public Administration professionals, students, and concerned citizens alike. A Burnham Publishers book
George Beam is associate professor of public administration and past director of graduate program in public administration at the University of Illinois in Chicago. He is author of Usual Politics as well as co-author and co-editor of other books on American government, action strategies, and proposals for reforming American government and politics.
