Raising Standards in American Health Care

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A01=V. Clayton Sherman
ability
american
Author_V. Clayton Sherman
business
care
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Category=VF
clay
competitive
consistently
contain
costs
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eq_health-lifestyle
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eq_nobargain
eq_non-fiction
force
health
health care
highly
managers
marketplace
organizations
powerful
standardization
standards
strategic
strategies
v

Product details

  • ISBN 9780787946210
  • Weight: 590g
  • Dimensions: 161 x 239mm
  • Publication Date: 28 May 1999
  • Publisher: John Wiley & Sons Inc
  • Publication City/Country: US
  • Product Form: Hardback
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To thrive in the highly competitive health care marketplace,organizations must consistently demonstrate their ability tocontain costs, improve quality, and increase customer satisfaction.In Raising Standards in American Health Care, nationally acclaimedhealth care management expert V. Clay Sherman shows managers andexecutives how to utilize the powerful management force ofstrategic standardization to overcome the most common barriers tothese challenges-and increase competitive advantage.

"Sherman gives us many embraceable ideas to work with, and hismessage remains solid: our health care organizations must betransformed by standardizing best practices. This is a refreshing,even exciting approach to the very foundation of setting newstandards for health care excellence."--William G. Gonzalez, chiefhealth system officer, Spectrum Health, Grand Rapids, MI; Top 100Hospitals Winner 1994, 1995, 1998; America's Top 100 IntegratedHealth Care Systems Winner 1998
V. CLAYTON SHERMAN is the chairman of Management House, Inc. in Inverness, Illinois. He is the author of seven health care management books including Creating the New American Hospital (Jossey-Bass, 1993). Many of Sherman's clients have achieved "Top 100 Hospitals" status and have been contAnders for, or the recipients of, numerous awards including AHA's Great Comebacks Award, 3M's Innovations In Healthcare Award, and USA Today's Quality Cup Award.

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