Rate This Book

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A01=Benji Wilson
Airbnb
algorithms
Author_Benji Wilson
Black Mirror
Booking.com
cancel culture
Category=JBCC
Category=JBCC1
Category=JBFS
Category=KNTX
Charlie Brooker
consumerism
Deliveroo
digital life
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
fake reviews
Filterworld
five-star review
forthcoming
Google Reviews
Michelin guide
online algorithms
online reputation
online reviews
Private Eye
review bombing
social media
tech anxiety
Trustpilot
Uber

Product details

  • ISBN 9781917923651
  • Dimensions: 135 x 216mm
  • Publication Date: 02 Jul 2026
  • Publisher: Putman Publishing
  • Publication City/Country: GB
  • Product Form: Hardback
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‘★ ★ ★ ★ ★’ Ian Hislop

‘A fun and fascinating look at one of those things we all do’ Jonathan Ross

‘The history of modern life we didn’t know we wanted’ Giles Coren

The story of how – and why – the world has come to rely on star ratings for almost everything.

The world has come to rely on star ratings for almost everything. From Trustpilot to Google Reviews, eBay to Etsy, from doctors to teachers to politicians to toilets to books and culture, every facet of modern life has been distilled down to an online measure from one to five stars.

In Rate This Book journalist and critic Benji Wilson – who both rates and gets rated as part of his job – looks at how star ratings have become as much a part of modern discourse as language itself. We rate everything, we get rated and a dropped star here or there can make or break products and people. The importance of a five-star rating has seen the system gamed so that, ironically, an emblem of trust can no longer be trusted. Reviews are now used as both bait and blackmail.

But how did we get here? How has the pandemic and a corresponding lack of human connection increased our reliance on a number between one and five for our understanding of the world? And what has this reliance on something so reductive done to our ability to assess things for ourselves?

Benji Wilson is a TV critic for The Telegraph. He gives star ratings himself to television programmes (and is in turn rated on sites like Rotten Tomatoes and Metacritic). He reviews books and has written a column on media and tech in Private Eye for more than a decade. As well as contributing features and interviews for The Sunday Times Culture magazine, the Sydney Morning Herald and USA Today, he is a regular TV critic on BBC Radio and a host for BAFTA and the BFI. His Uber rating is currently 4.8.

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