Reinventing the Community College Business Model

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A01=Christopher Shults
academic management
accesible college education
affordable college education
Author_Christopher Shults
Category=JNK
Category=JNKG
Category=JNM
college students
collegiate affordability
collegiate effectiveness
community college leadership
community college practioners
educational finance framework
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
Higher Education Industry
Institutional Effectiveness
Intentional Design
operational management approach
social business model
Student Success
student value proposition
Value Proposition

Product details

  • ISBN 9781475850734
  • Weight: 372g
  • Dimensions: 153 x 220mm
  • Publication Date: 23 Mar 2020
  • Publisher: Bloomsbury Publishing Plc
  • Publication City/Country: US
  • Product Form: Paperback
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Community colleges were established to provide an accessible, affordable education and have largely met this charge. Access without success, however, does not benefit the student and traditional planning, operational and financial management, and infinite enrollment growth strategies have not produced positive student outcomes. The Great Recession, disinvestment in higher education, and increasing costs and competition have further exacerbated the inability to deliver better results. Community colleges need an operational framework structured for student success. The community college needs a redesigned business model.

This publication breaks new ground by introducing the community college business model (CCBM), an intentionally designed operational management approach that provides a comprehensive approach to understanding students and meeting student needs by providing an exceptional educational experience. Supported by a fiscal management that targets finances to support student learning and success, the model guides the reader through the growth, development, and leveraging of the resources (human, physical, and intellectual) necessary for delivering a successful educational journey. The CCBM is designed to restructure community colleges for delivery of a student value proposition built on learning and success. The philosophical underpinning of the book is that student success is the ultimate measure of organizational effectiveness.

Christopher Shults is the Dean of Institutional Effectiveness and Strategic Planning and the Middle States Accreditation Liaison at the Borough of Manhattan Community College. He has authored publications, presented, and consulted with colleges and association on issues of institutional effectiveness, planning, and leadership; co-created and co-led development programs for senior administrators and faculty; and is currently an advisory board member for the EdD Program in Community College Leadership at New Jersey City University.

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