A01=Michael B. Gilbert
Author_Michael B. Gilbert
Category=JNF
Category=JNK
Category=JNMT
eq_bestseller
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_society-politics
Interaction Preferences
Listening
Motivating Positively
Recognizing Distress
Understanding Communication
Product details
- ISBN 9781475856118
- Weight: 431g
- Dimensions: 161 x 233mm
- Publication Date: 06 Mar 2020
- Publisher: Bloomsbury Publishing Plc
- Publication City/Country: US
- Product Form: Hardback
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Saying it Right deals with the techniques and processes necessary to transmit and understand messages from people inside and outside of organizations. It looks at problems that can impede communication and outlines methods for understanding others. Important in this understanding are how people perceive the world, what they need to motivate them, what channels they prefer, and the predictable patterns of distress they exhibit when they do not get their needs met positively.
Michael Gilbert, Ed. D., is a former school administrator and university professor of educational leadership, with an active professional career spanning 45 years. He has been involved in researching and consulting on communication and interaction for the past 35 years.
