Shape of Change

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A01=Nicola Busby
AIDA
Author_Nicola Busby
Big Bang Implementation
Burntwood County Council
Burntwood EDRMS
Business change
Business change management
Business Change Manager
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Champion Network
change adoption strategies
Change impact
Change initiatives
Change management
Change Management Interventions
Change Management Plan
Corporate Communications Teams
cultural alignment
E-file System
EDRMS Programme
Embedding change
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High Readership Rate
Implementing change
Information Management Team
Learning Intervention
Organisational change
Organisational Culture
organisational transformation
Personal Engagement Activities
Post-implementation Support
practical organisational change implementation
Project management
Proposed Change Initiatives
Resistance Management Plan
resistance mitigation
Resistance to change
Sensitive Information
Spark Clearholme
stakeholder analysis
Stakeholder Engagement Approach
Stakeholder Engagement Plan
Stakeholders
Super Users
Sustainable change
Target Operating Model
user engagement techniques
User Support Officers

Product details

  • ISBN 9781138210332
  • Weight: 450g
  • Dimensions: 156 x 234mm
  • Publication Date: 27 Jun 2017
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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No organisations, change initiative or stakeholder is ever the same. The way business change management is shaped to work with and get the best out of every different change situation makes a vital contribution to the success of the change.

The Shape of Change is the first business change management book to focus solely on the practical challenges of how to plan, implement and embed successful business change initiatives in a wide range of organisations from the business change manager’s point of view. It focuses on shaping every different change approach to take into consideration each individual situation including organisational culture, the type and impact of change the initiative, the attitudes and concerns of stakeholders and the potential for resistance within the organisation. Using a series of example change initiatives in private, public and non-profit sectors, it describes the change management journey, highlighting key points where business change management interventions are essential, and exploring how it feels to undertake business change initiatives in a wide range of situations, from communicating the initial change idea to ensuring the change is embedded and working well in business as usual.

Accessible and comprehensive, The Shape of Change is relevant to anyone working in or planning organisational change.

Nicola Busby is an experienced business change manager specialising in cultural and behavioural change in the public, private and non-profit sectors. Her recent clients include Penguin Random House, The Financial Ombudsman Service, The Houses of Parliament and the National Childbirth Trust. Authored Chapter 7, Change Readiness, Planning and Measurement, in The Effective Change Manager’s Handbook.

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