Product details
- ISBN 9781041342854
- Dimensions: 152 x 229mm
- Publication Date: 04 Aug 2026
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Hardback
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Small words carry enormous weight. Your words, chosen with care, are among the most powerful tools you have for making people feel seen, heard, and valued. Saying "tell me more" instead of moving on. Choosing we over I or knowing when not to speak at all. These micro-decisions shape how leaders are perceived, how teams perform, and whether organizations thrive or stagnate.
Small Words of Leadership examines the often-underestimated dimension of leadership communication. Companies are defined by what leaders say, and the smallest elements of language accumulate into defining our culture. Word choice, framing, tone, silence. Drawing on psychological research and real-world examples, each chapter examines a specific facet of intentional communication, including inclusive language, the strategic use of silence, the architecture of feedback, and the subtle signals that either build or erode trust and belonging.
Leadership development has long emphasized bold decisions and grand strategies. This book makes the case for something quieter and more durable. Everyday conversations are where leadership actually lives. Practical and immediately applicable, it offers leaders at every level a new lens for examining their own language habits and a concrete set of tools for communicating with greater precision, empathy, and effect.
As the President and Founder of Mindscaling, and previously VP of Leadership Solutions at Skillsoft, G. Shawn Hunter has over 20 years of experience in designing and building customized learning experiences that create real, measurable change within organizations. His team works with companies of all sizes to develop high-performing leaders and cultures that amplify the human side of business performance, focusing on innovation, collaboration, and candor.
In addition, he is a speaker, writer, and best-selling author of two books on leadership and innovation: Small Acts of Leadership and Out Think. He delivers dynamic, practical, and engaging keynotes and workshops that are tailored to each audience and based on the latest research and practices from around the world. His mission is to help leaders and organizations thrive in this rapidly changing and competitive economy by providing them with simple, actionable, and transformational insights and tools.
