A01=John Burrows
A01=Seth Rachlin
actionable strategies
AI
AI Capital
Amazon
Author_John Burrows
Author_Seth Rachlin
bonding
Bowling Alone
bridging
Category=KJM
Category=KJU
Category=KJWX
collaboration
community
community engagement
digital communication
disconnection
Dunbar's Number
empathy
employee engagement
engaged workplaces
eq_bestseller
eq_business-finance-law
eq_isMigrated=0
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
face-to-face communication
forthcoming
genuine interaction
human connections
innovation
innovative workplaces
interpersonal relationships
Kiewit
Leadership
loneliness
loneliness epidemic
meaningful interactions
membership
modern work challenges
office celebrity
Organizational Network Analysis (ONA)
personality hire
positive work environment
potential
productivity
professional networks
reciprocity
remote work
resilient workplaces
Robert Putnam
sense of belonging
serendipitous connections
shared purpose
social capital
Social Capital Playbook
sociograms
teamwork
technology
trust
virtual meetings
well-being
work engagement
workplace productivity
workplace relationships
Product details
- ISBN 9781668099131
- Weight: 429g
- Dimensions: 152 x 229mm
- Publication Date: 17 Dec 2026
- Publisher: Simon & Schuster
- Publication City/Country: US
- Product Form: Hardback
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Unlock your leadership potential and transform your team’s productivity and creativity by harnessing the power of workplace relationships and genuine connection.
Work has never been more connected—or more lonely. Endless pings and virtual meetings create the illusion of collaboration, but these exchanges are fast, incessant, and hollow. With only shallow interaction among colleagues, today’s teams are less engaged, less aligned, and less able to deliver their best.
What we’re missing is social capital: the deep bonds that make it easier to work together, share information, and turn ideas into action.
In Social Capital at Work, organizational social scientists John Burrows and Seth Rachlin explore how top companies set themselves apart by investing in this overlooked asset. When leaders intentionally build social capital, trust grows and results improve; when they don’t, silos harden, progress stalls, and even the strongest strategies fall apart.
Drawing on decades of research and real-world experience, Burrows and Rachlin offer a practical playbook to help you develop the workplace infrastructure that boosts social capital. They explain how to strengthen the networks that drive results, prioritize depth over volume, communicate with purpose, design environments that spark interaction, foster belonging, bridge divides, measure impact, and stay human in an AI-powered world.
Filled with field-tested strategies based on scientific research, Social Capital at Work reveals that relationships are the foundation everything else rests on—and why deliberately cultivating them is the most important thing a leader can do.
Work has never been more connected—or more lonely. Endless pings and virtual meetings create the illusion of collaboration, but these exchanges are fast, incessant, and hollow. With only shallow interaction among colleagues, today’s teams are less engaged, less aligned, and less able to deliver their best.
What we’re missing is social capital: the deep bonds that make it easier to work together, share information, and turn ideas into action.
In Social Capital at Work, organizational social scientists John Burrows and Seth Rachlin explore how top companies set themselves apart by investing in this overlooked asset. When leaders intentionally build social capital, trust grows and results improve; when they don’t, silos harden, progress stalls, and even the strongest strategies fall apart.
Drawing on decades of research and real-world experience, Burrows and Rachlin offer a practical playbook to help you develop the workplace infrastructure that boosts social capital. They explain how to strengthen the networks that drive results, prioritize depth over volume, communicate with purpose, design environments that spark interaction, foster belonging, bridge divides, measure impact, and stay human in an AI-powered world.
Filled with field-tested strategies based on scientific research, Social Capital at Work reveals that relationships are the foundation everything else rests on—and why deliberately cultivating them is the most important thing a leader can do.
John Burrows is senior lecturer in leadership at the University of Chicago’s Harris School of Public Policy, teaches negotiations at Chicago Booth, and is associate fellow at Oxford University’s Saïd Business School. Burrows also educates countless senior executives through custom workshops and executive education programs, often teaching outside the US across Europe, Asia, and the Middle East.
Seth Rachlin is assistant teaching professor in the School of Social and Behavioral Sciences at Arizona State University and advisor to the executive teams of several companies and non-profits. Rachlin turned to teaching and writing after thirty years in technology consulting, both as a successful serial entrepreneur and as a senior executive for global systems integrator, Capgemini.
Seth Rachlin is assistant teaching professor in the School of Social and Behavioral Sciences at Arizona State University and advisor to the executive teams of several companies and non-profits. Rachlin turned to teaching and writing after thirty years in technology consulting, both as a successful serial entrepreneur and as a senior executive for global systems integrator, Capgemini.
