Social Media in Travel, Tourism and Hospitality

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A01=Evangelos Christou
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Age Group_Uncategorized
Analysing Blog Content
Author_Evangelos Christou
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B01=Marianna Sigala
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Conversational Human Voice
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destination branding
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Online Travel Information Search
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Sina Microblog
SMM.
social media analytics travel sector
Social Media Monitoring
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Social Penetration Theory
softlaunch
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Travel Blogs
Travel Information Search Behaviour
Traveller Blog Entry
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user-generated
user-generated content
vrfldo
Web 2.0 applications
wine
Wine Interested Consumers
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Product details

  • ISBN 9781409420910
  • Weight: 800g
  • Dimensions: 156 x 234mm
  • Publication Date: 28 Jan 2012
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
  • Language: English
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Social media is fundamentally changing the way travellers and tourists search, find, read and trust, as well as collaboratively produce information about tourism suppliers and tourism destinations. Presenting cutting-edge theory, research and case studies investigating Web 2.0 applications and tools that transform the role and behaviour of the new generation of travellers, this book also examines the ways in which tourism organisations reengineer and implement their business models and operations, such as new service development, marketing, networking and knowledge management. Written by an international group of researchers widely known for their expertise in the field of the Internet and tourism, chapters include applications and case studies in various travel, tourism and leisure sectors.
Marianna Sigala, Assistant professor, University of the Aegean, Greece, Evangelos Christou, Professor, Alexander TEI of Thessaloniki, Greece and Ulrike Gretzel, Associate Professor, University of Wollongong, Australia

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