A01=Claire Taylor
Author_Claire Taylor
Category=JHBL
Category=KJMV2
Category=KJU
digital labor studies
dramaturgical analysis
employee resistance
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_nobargain
eq_non-fiction
eq_society-politics
forthcoming
human resource practices
organizational surveillance
social media power dynamics in organizations
workplace privacy
Product details
- ISBN 9780367683818
- Dimensions: 152 x 229mm
- Publication Date: 20 Jul 2026
- Publisher: Taylor & Francis Ltd
- Publication City/Country: GB
- Product Form: Paperback
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Social media use is a confounding aspect of organisations, aiding interconnection, communication, and productivity. Its use has undoubtedly impacted on human resource management and the establishment of harmonious contemporary employment relationships. Its use challenges the traditional boundaries which existed between work and privacy and, in doing so, seemingly increases organisational power and management control. This book discusses the impact social media has on work; how it is used to stage the organisation, self-identity, power, and control using four conceptual themes: adoption, shaping, and staging of social media in organisations; digitised regimes of power, control, and surveillance; evolving identity, employee voice, and dramaturgical performance online; and employee forms of resistance, sousveillance, and social media misbehaviours. These themes are brought to life through the lived experiences and narratives of workers who hold roles in human resources, management, and frontline operations. This approach highlights a unique multi-perspective on social media use by giving voice to these workers. The book uses these individual narratives to reposition the ways employees utilise social media for sousveillance, dissent, and resistance purposes. In doing so, the book encourages wider debate, critical reflection, and self-reflexivity on rarely discussed management approaches or (mis)behaviours associated with social media use and their profound implications for power dynamics in organisations.
Claire Taylor is a principal lecturer in human resource management at Nottingham Trent University. Her research interests and recent publications have focused on employment relations, social media use, identity, emerging surveillance and sousveillance practices, organisational (mis)behaviour, and the impact these have on freedom of expression, employee voice, management approaches, and power dynamics at work.
