Software and Organisations

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A01=Neil Pollock
A01=Robin Williams
analyst
Author Interview
Author_Neil Pollock
Author_Robin Williams
Business Processes
Campus Module
Category=KJD
Category=KJMK
Category=KJU
CRM Project
CRM System
diary
Enterprise Systems
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
ERP
ERP Implementation
ERP Market
ERP Module
ERP Package
ERP Selection
ERP Solution
ERP System
ERP Vendor
ethnographic case studies
Extended ERP
fieldwork
High Priority Message
industry
Industry Analysts
information systems research
JV Partner
MQ
MRP Ii
organisational change management
package
packaged
packaged software analysis
Pilot Sites
Post-implementation Support
sociology of technology
solutions
standardised software adoption processes
supply
technology
technology innovation studies
user
User Organisations
Vice Versa

Product details

  • ISBN 9780415521604
  • Weight: 680g
  • Dimensions: 156 x 234mm
  • Publication Date: 05 Apr 2012
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Paperback
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This is the first book that addresses the genesis and career of the modern day enterprise system in a comprehensive and robust manner. It does so through setting out a new approach for the study of packaged solutions and presents novel empirical studies based on in-depth ethnographic and longitudinal research conducted within supplier organisations and other relevant sites. The authors shift the debate within the social study of information systems, from one that is primarily focused on ‘implementation studies’, to one that follows software as it evolves, matures and crosses organisational boundaries. Through tracing and comparing the ‘biography’ of a number of software systems the authors develop a new vocabulary for the dynamics that surround standardised software.

Original in its approach, this book draws on a number of ethnographic studies in supplier organisations, user settings, user forums, and applies theories from the Sociology of Technology, Technology Studies, Innovation Studies, and beyond. As such it will be of interest across all of these subject areas and to researchers from the wider fields of Information Systems and Business Studies.

Neil Pollock is a Senior Lecturer at the University of Edinburgh where he teaches and researches on the sociology of information technologies. Robin Williams is Professor of Social Research on Technology and Director at the Institute for the Study of Science, Technology and Innovation at the University of Edinburgh.

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