A01=John Terninko
AHP
Author_John Terninko
Category=AKP
Category=KJMP
Category=KJMV6
Cavity Temperature
characteristic
competitive product benchmarking
Composite Importance
Converting Matrix
customer
Customer Segments
customer-centric design methodology
demanded
Demanded Quality
design engineering techniques
easel
Easel Pad
eq_art-fashion-photography
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
Important Performance Measures
John Terninko
Manufacturing Database
manufacturing process optimization
measures
Orthogonal Arrays
pad
PDCA Cycle
Peel Energy
performance
product innovation strategies
Pugh's Selection
Pugh’s Selection
QFD Practitioner
QFD Process
QFD Project
QFD Study
QFD Team
quality
Release Coat
segments
Sheet Removal
substitute
Substitute Quality Characteristic
Taguchi method applications
Taguchi's Loss Function
Taguchi's Robust Design
Taguchi’s Loss Function
Taguchi’s Robust Design
Traditional Decision Maker
Uncontrolled Sources
voice of customer analysis
Product details
- ISBN 9781574441109
- Weight: 580g
- Dimensions: 280 x 210mm
- Publication Date: 31 Jul 1997
- Publisher: Taylor & Francis Inc
- Publication City/Country: US
- Product Form: Paperback
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Wouldn't it be great if you could design a product with the customer in mind - right from the very start? Well, now there's a way: Quality Function Development, or QFD, translates the needs of the consumer directly into the design and development of new products and services. By focusing on customer needs and incorporating them into every phase of the manufacturing process, it eliminates waste and improves customer satisfaction. And that means increased sales, greater profits, and a bigger share of the market.
Step-by-Step QFD is a practical, hands-on guide to implementing QFD at any organization. Written by an expert in the field, it shoes how the intensive study of consumer needs can be used to help you dramatically outperform the competition. In fact, the strategies outlined in this book have already met with great success at a number of corporations both within and outside of the United States. This workbook includes a case study of QFD in action, 34 helpful workshops, and an analysis of the synergy between QFD, TRIZ, and Taguchi. So whether you're a QFD trainer, project manager, design engineer, or manufacturer, Step-by-Step QFD will show you how to let one voice drive your entire design process - the customer's!
