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Strategic Inter-Organizational Relationships

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Business Resilience
business-to-business networks
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collaborative resilience strategies
Corporate Social Responsibility
Corporate Sustainability
CSR
digital transformation
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Innovation
Inter-Organizational Collaboration
organizational trust
Relational Business Model
service profit chain
Strategic Management
Strategic Relationship Management
Sustainability
sustainability communication
Sustainable Development
Trust
value co-creation

Product details

  • ISBN 9781041194286
  • Weight: 640g
  • Dimensions: 152 x 229mm
  • Publication Date: 22 Apr 2026
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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Description

This book explores the power of relationships in shaping resilient and sustainable businesses. In an era of uncertainty, where disruptions challenge organisations globally, strong inter-organisational and social connections can be the key to companies’ survival and long-term success. The authors highlight how inter-organisational collaboration and relationships help businesses adapt to change, drive their performance, and enhance sustainability.

At the heart of the book is the concept of the relational business model, which moves away from short-term transactions towards long-term relationships with a broad diversity of organisational and social actors. By strategically developing and managing relationships, companies can be resilient and create lasting value while addressing sustainability challenges.

Structured into three sections, the book first lays a theoretical foundation of a relational business model and explores how relationships enhance business resilience and performance. Next, it addresses digitalisation and new technologies as a source of companies’ resilience. Finally, it examines the role of sustainable practices in inter-organisational collaboration. Drawing on multiple research perspectives, the book simultaneously provides practical insights for leaders, managers, and policymakers.

Combining academic research with real-world applications, this book offers a compelling guide for academics, students, and practitioners to building businesses that are resilient, competitive, and socially and environmentally responsible.
About

Milena Ratajczak-Mrozek is Associate Professor and Head of the Department of Business Relationships and International Marketing at the Poznan University of Economics and Business, Poland.

Bartosz Deszczyński is Associate Professor in the Department of Business Relationships and International Marketing at the Poznan University of Economics and Business, Poland.