Strategic Planning and Performance Management

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Author_Graham Kenny
Bright Horizons
business
business case studies
Category=KJC
Change Competitors
Check List
competitive
corporate strategy models
customer
Employee Customer Profit Chain
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Exchange Rates
factors
Foreign Exchange Rates
Gracious Gifts
key
Key Stakeholders
Key Strategic Issues
KPI
Mail Order Industry
management decision making
Means End Sequence
Mercure Hotel
organisational performance measurement
performance evaluation methods
Reliance Trustee
Scale Strategy
Scope Strategy
service
Site Selection
stakeholder analysis
stakeholders
Store Presentation
Strategic Factors
strategic management frameworks for practitioners
Structure Strategy
Supported Accommodation Assistance Programs
Total Operations
Tracking Strategy
units
Vice Versa
Water Orders

Product details

  • ISBN 9780750663830
  • Weight: 690g
  • Dimensions: 156 x 234mm
  • Publication Date: 01 Dec 2004
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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Strategic Planning and Performance Measurement: Develop & Measure a Winning Strategy, provides a clear and concise roadmap for designing, implementing and measuring strategy. The focus is on strategic factors, which are defined in a unique way as the criteria on which an organization or business unit has to do well in order to succeed.

For organizations to be successful, they must take a stakeholder perspective of their performance – stakeholders such as customers, suppliers, employees and owners. The book cites many case studies including: 7-Eleven, Roche, K-mart, McDonald’s, Levi Strauss, Accor Hotels, Gallo Wines, Daimler Chrysler, Sears Roebuck, Mont Blanc, Tag Heuer, Lexus, Semco, Bright Horizons, Burns Philp, Scania Trucks and British Airways.

This book provides a quantum leap forward in improving organizational performance. Management practitioners across the globe will find immediate and practical applications of its methods.

Graham Kenny is CEO of Strategic Factors in Australia, a consultancy specializing in strategic planning and performance measurement. His firm's client base ranges across the private and public sectors, from international corporations to charitable institutions. He has previously held executive positions within organizations across a range of industries. He is a well-known speaker and has published numerous articles in management journals throughout the world. Graham's academic experience has included being Professor of Management at universities in the USA, San Diego State University, and Canada, University of Alberta and University of New Brunswick.

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