Street-Level Public Servants

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administrative justice
Camden City Council
Category=JBF
Category=JBSL
Category=JPH
Category=JPP
Category=JPWG
Category=KNV
community engagement
diversity
empowerment pedagogy
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eq_business-finance-law
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eq_nobargain
eq_non-fiction
eq_society-politics
equity in governance
gender
government
higher education
HR
human resource experts
inclusivity
intersectional policy studies
LGBTQ
LGBTQIA+
liberation
liberatory public administration framework
local election administration
marginalisation
marginalization
marginalized communities
People of Color
policy analysts
policy implementation
public administration
public administrators
public policy
public servants
qualitative approach
qualitative case analysis
racism
representative bureaucracy
school safety
Seattle
security officers
social equity budgeting
teaching
tribal governance
United States
USA
Washington
women

Product details

  • ISBN 9781032417516
  • Weight: 439g
  • Dimensions: 152 x 229mm
  • Publication Date: 19 Dec 2023
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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This cutting-edge new casebook challenges the dominant White-centric narrative of public administration, offering a fresh array of perspectives, with the lofty aim of ending the marginalization of communities in public policy implementation. Contributors adopt a liberatory framework to examine street-level public administrators (e.g., teachers, security officers, policy analysts, and human resource experts) most responsible for implementing public policy in the United States, including and amplifying previously unrecognized narratives on the front lines of public administration. Case studies explore real-life public servants, not traditionally heard of, offering counter-narratives. Each chapter concludes with an empowerment exercise and assignment for faculty to adopt in their classroom.

This edited volume, a first of its kind, is written by experts in public policy and administration, bringing together top and emerging scholars in one volume to amplify underrepresented voices in public administration and policy. Chapters are rooted in qualitative approaches and center the narratives of marginalized communities, including women, People of Color, and LGBTQIA+ public servants. Street-Level Public Servants offers a much-needed casebook for public administration and public policy courses in the twenty-first century.

Sara R. Rinfret is Associate Vice Provost, Faculty Affairs, and Professor of Public Administration at Northern Arizona University, USA. She has more than a decade of higher education leadership experience, serving in roles such as Acting Dean, Associate Dean, Chair, and Master of Public Administration Director. Her scholarship is globally recognized in the areas of regulatory policy, environmental policy, women, and government, public administration, and the scholarship of teaching and learning.