Technology and Social Transformations in Hospitality, Tourism and Gastronomy
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artificial intelligence in tourism
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community tourism
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customer satisfaction
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food tourism
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hospitality
hospitality resilience strategies
hotel waste management
impact of COVID 19 on hospitality
Language_English
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robotic technology in tourism
Service quality
social transformation in tourism
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tourism and innovation
tourism impacts
tourist destination development
Product details
- ISBN 9781800621220
- Dimensions: 172 x 244mm
- Publication Date: 26 May 2023
- Publisher: CABI Publishing
- Publication City/Country: GB
- Product Form: Hardback
- Language: English
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This book explores the relationship between technology and social transformation in tourism, hospitality and gastronomy. It presents research and case studies, elaborating on benchmark practices adopted by tourism and hospitality professionals. In recent years, technology has transformed the tourism and hospitality industry; the chapters in this book cover areas such as guest experience and service quality, as well as operational areas such as housekeeping and waste management. Further social transformation in tourism is a result of drivers such as a growing interest in gastronomy and the use of social media; this is covered in the first part of the book. The second part outlines how communities may learn from these events. With contributions from academics, entrepreneurs, destination managers and government officials from the South Asia region, this book offers a real insight in to these areas of growing interest and provide a useful resource for those researching and studying within the areas of tourism development and hospitality.
Savita Sharma (Edited By)
Dr. Savita Sharma is a Certified Hospitality Educator (CHE) with more than 18 years of teaching and research experience in the tourism and hospitality industry. Before taking up her current position at the Central University of Karnataka, she was Professor and Head of Le Cordon Bleu School of Hospitality and Tourism, GD Goenka University. She conducted research and disseminated research results within relevant research areas and contributed to developing the academic research environment and the development of partnership with business. At Le Cordon Bleu School of Hospitality she also led the development/use of digital and diverse learning methods, innovation, value creation based on results from research, and academic development work. Dr. Sharma is an active members of ISTE (Indian Society of Technical Education), acting Vice-President (Education), Indian Women in the Hospitality Industry, and the Core Member of the Alumni Association of IHM Lucknow.
Shivam Bhartiya (Edited By)
Dr Shivam Bhartiya is an expert with more than 8 years of experience in Tourism Management. Prior to taking up the current role at the Central University of Karnataka, Dr Bhartiya served at GD Goenka University, and Hemvati Nandan Bahuguan Garhwal Central University as an Assistant Professor at Hemvati Nandan Bahuguan Garhwal Central University. He holds a PhD in Tourism Management with expertise in community development, destination planning and management, tourism and gender, tourism marketing and tourism psychology.
