Technology in the Tourism Industry

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A01=Katarzyna Bilinska
A01=Marek Cierpial-Wolan
artificial intelligence tourism management
Author_Katarzyna Bilinska
Author_Marek Cierpial-Wolan
Category=KJMV6
Category=KNP
customer experience analytics
data privacy travel
digital transformation tourism
eq_bestseller
eq_business-finance-law
eq_isMigrated=1
eq_isMigrated=2
eq_nobargain
eq_non-fiction
forthcoming
smart destinations
tourism resilience research
tourism sustainability strategies

Product details

  • ISBN 9781041151401
  • Dimensions: 156 x 234mm
  • Publication Date: 06 Jul 2026
  • Publisher: Taylor & Francis Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
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This book explores the integration of cutting-edge technologies in the tourism industry, providing an exploration of their evolution, transformative impact and future challenges facing the industry.

Through cutting-edge research and practical insights, the authors explore interdisciplinary connections between technology, tourism, sustainability and resilience in the face of hyper-turbulence. The book considers the ethics of innovation and regulatory frameworks of data security, as well as the enhancement of customer experience driven by technological innovation. Case studies from Europe, North America and Asia provide global real-world examples of how technology is being leveraged to enhance various aspects of the tourism experience, from customer service to destination management.

This unique volume will be a valuable resource for scholars and upper-level students across innovation and technology management, tourism and hospitality, and marketing.

Katarzyna Bilińska is Professor and Head of Marketing Management and Tourism Department, at the Faculty of Management, University of Economics in Katowice, Poland.

Marek Cierpiał-Wolan is Associate Professor in the Department of Quantitative Methods and Economic Informatics at the Institute of Economics and Finance of the University of Rzeszów, Poland.

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