Illusion of Choice

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Product details

  • ISBN 9780857199744
  • Weight: 266g
  • Dimensions: 137 x 216mm
  • Publication Date: 28 Mar 2023
  • Publisher: Harriman House Publishing
  • Publication City/Country: GB
  • Product Form: Paperback
  • Language: English
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'This book will make you better at your job' – Jonah Berger, bestselling author of Contagious

Discover the psychological biases that shape every buying decision – and how to use them in business.


Every day we make hundreds of choices, many of them commercial.

What shampoo to pick? How much to spend on a bottle of wine? Whether to renew a subscription?

These choices might appear to be freely made, but psychologists have shown that subtle changes in the way products are positioned, promoted and marketed can radically alter how customers behave.

In The Illusion of Choice, Richard Shotton, author of the acclaimed The Choice Factory, identifies the 16 and a half most important psychological biases that everyone in business needs to be aware of. Drawing on academic research, advertising campaigns and his own original field studies, he shows how any business can utilise these biases to win and retain customers, sell more products and make money.

In this fascinating and highly practical guide, you'll learn to take advantage of the peak end rule, the power of precision, the wisdom of wit – and much, much more.

Full of marketing insights, The Illusion of Choice is essential for anyone seeking to understand consumer behaviour.

Richard Shotton is the founder of the behavioral science consultancy Astroten. He is also the author of The Choice Factory, a book on applying behavioral science to marketing. It has sold 100,000+ copies, holds a 4.6 rating on Amazon, and has been translated into 15 languages. It won best sales and marketing book at the 2019 Business Book Awards. He built upon these ideas in The Illusion of Choice and is the co-author of Hacking the Human Mind.

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