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Mediator's Handbook

Jennifer E. Beer | Caroline C. Packard | Eileen Stief | Elizabeth Elwood Gates
€31.99
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A01=Caroline C. Packard
A01=Dr. Jennifer E. Beer
A01=Jennifer E. Beer
A02=Eileen Stief
A12=Elizabeth Elwood Gates
accessible manual
Age Group_Uncategorized
Age Group_Uncategorized
assessing
Author_Caroline C. Packard
Author_Dr. Jennifer E. Beer
Author_Eileen Stief
Author_Elizabeth Elwood Gates
Author_Jennifer E. Beer
automatic-update
bringing people to the table
Category1=Non-Fiction
Category=GTJ
Category=GTU
Category=JBFK
Category=JFFE
Category=JKS
Category=VSP
clear structure
conversations
COP=United States
Delivery_Delivery within 10-20 working days
detailed resource
dispute
eq_bestseller
eq_isMigrated=2
eq_nobargain
eq_non-fiction
eq_self-help
eq_society-politics
Language_English
Law school
lawyers
managers
model
PA=Available
Price_€20 to €50
professionals
PS=Active
qualified
recent practice
relationships
resolution
softlaunch
step by step
working through conflict

Product details

  • ISBN 9780865717220
  • Weight: 580g
  • Dimensions: 216 x 279mm
  • Publication Date: 01 Oct 2012
  • Publisher: New Society Publishers
  • Publication City/Country: US
  • Product Form: Paperback
  • Language: English
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Description
The popular "Mediator's Handbook" presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators, while offering a detailed, nuanced resource for professionals. Starting with a new chapter on assessing conflict and bringing people to the table, the first section explains the process step-by-step, from opening conversations and exploring the situation, through the phases of finding resolution deciding on topics, reviewing options, and testing agreements. The "Toolbox" section details the concepts and skills a mediator needs in order to: Understand the conflict; Support the people; Facilitate the process; Guide decision-making. Throughout the book, the emphasis is on what the mediator can do or say NOW, and on the underlying principles and core methods that can help the mediator make wise choices. Long a popular course textbook for high schools, universities, and training programs, this Handbook is also a valued desk reference for professional mediators, and a practical guide for managers, organisers, teachers and anyone working with clients, customers, volunteers, committees or teams.
About Caroline C. Packard | Dr. Jennifer E. Beer | Jennifer E. Beer | Eileen Stief | Elizabeth Elwood Gates

Dr. Jennifer E. Beer, PhD, combines mediation experience with her cultural anthropology background to lead courses and workshops in mediation, conflict resolution, and cross-cultural communication. She regularly teaches a negotiation course at Wharton (University of Pennsylvania). Author of the Mediator's Handbook and of Peacemaking in Your Neighborhood, she has mediated conflicts and facilitated meetings for communities and organizations for 30 years. She lives in Pennsylvania.

Caroline C. Packard, JD, is an organizational change and conflict response specialist and mediator with 30 years' experience in the field. A graduate of Yale College and NYU School of Law, and a former corporate litigator with extensive formal training in individual and group psychology, Caroline has a special interest in the evolutionary psychology of group conflict and cooperation. She provides mediation and conflict-resolution services and training to organizations, families, and family businesses. She lives in the United States

Eileen Stief developed the mediation process and principles documented in The Mediator's Handbook, and trained a generation of mediators to work with community, multi-party, and environmental disputes. Now retired, she led the Friends Conflict Resolution Program's experiment in community dispute settlement and later specialized in environmental mediation. She lives in the United States.

Elizabeth Elwood Gates provided the delightful cartoon illustrations in honor of her aunt, Ann Richan, who was a passionate champion of community mediation.

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