Power of Citizens and Professionals in Welfare Encounters
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A01=Nanna Mik-Meyer
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Author_Nanna Mik-Meyer
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bureaucracy
bureaucratic context
Category1=Non-Fiction
Category=JHB
Category=JHM
Category=JHMC
Category=JKSB
Category=JP
Category=JPA
citizen-staff encounters
COP=United Kingdom
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eq_nobargain
eq_non-fiction
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European welfare states
Language_English
market context
PA=Available
perception of power
powerful encounters
Price_€50 to €100
professional expertise
PS=Active
psychology-inspired context
soft power
softlaunch
welfare workers
Product details
- ISBN 9781526110282
- Weight: 431g
- Dimensions: 156 x 234mm
- Publication Date: 16 Aug 2017
- Publisher: Manchester University Press
- Publication City/Country: GB
- Product Form: Hardback
- Language: English
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This book is about power in welfare encounters. Present-day citizens are no longer the passive clients of the bureaucracy and welfare workers are no longer automatically the powerful party of the encounter. Instead, citizens are expected to engage in active, responsible and coproducing relationships with welfare workers. However, other factors impact these interactions; factors which often pull in different directions. Welfare encounters are thus influenced by bureaucratic principles and market values as well. Consequently, this book engages with both Weberian (bureaucracy) and Foucauldian (market values/NPM) studies when investigating the powerful welfare encounter. The book is targeted Academics, post-graduates, and undergraduates within sociology, anthropology and political science.
Nanna Mik-Meyer is Professor in Sociology in the Department of Organization at Copenhagen Business School
