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SAGE Handbook of Service-Dominant Logic

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digital economy
dominant
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logic
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resource integration
service
service ecosystem
service exchange
softlaunch
value creation

Product details

  • ISBN 9781526402837
  • Weight: 1560g
  • Dimensions: 174 x 246mm
  • Publication Date: 10 Nov 2018
  • Publisher: SAGE Publications Ltd
  • Publication City/Country: GB
  • Product Form: Hardback
  • Language: English
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Description

Service-Dominant Logic presents a major paradigm shift in thinking about value creation and markets, moving from a ‘goods/product’ logic to a logic that treats the process of service provision as the basis of all exchange, both commercial and social. This timely Handbook brings together chapters written by a stellar cast of expert authors from around the globe, arranged around eleven core themes, to provide a comprehensive overview of key issues, developments, debates and potential future directions for this dynamic field of study:

Part 1: Introduction and Background

Part 2: Value Cocreation

Part 3: Service Exchange

Part 4: Service Ecosystems

Part 5: Institutions and Institutional Arrangements

Part 6: Resources and Resource Integration    

Part 7: Actors and Practices

Part 8: Innovation  

Part 9: Midrange Theory

Part 10: Selected Applications  

Part 11: Reflections and Prospects

This Handbook is an essential reference text for scholars, students, consultants and advanced practitioners across a wide range of business & management practices and academic disciplines.