Regular price €18.99
Quantity:
In stock with our UK publisher. 14-28 days
Delivery/Collection within 10-20 working days
14 days return policy Shipping & Delivery
A01=Dale Carnegie
A01=J. Oliver Crom
A01=Michael A. Crom
Age Group_Uncategorized
Age Group_Uncategorized
Author_Dale Carnegie
Author_J. Oliver Crom
Author_Michael A. Crom
automatic-update
Category1=Non-Fiction
Category=KJ
COP=United States
Delivery_Delivery within 10-20 working days
entrepreneurs
eq_bestseller
eq_business-finance-law
eq_isMigrated=0
eq_isMigrated=2
eq_nobargain
eq_non-fiction
financial security
how to sell yourself
how to win friends and influence people
inspiration
Language_English
making money
money bible
money habits
PA=Available
Price_€10 to €20
PS=Active
sales development
sales trick
salesmanship
self help
self improvement
softlaunch
successful career
the sales acceleration
the sales bible
the sales manager's guide to greatness
the sales playbook

Product details

  • ISBN 9780743244688
  • Weight: 371g
  • Dimensions: 152 x 229mm
  • Publication Date: 16 Mar 2013
  • Publisher: Simon & Schuster
  • Publication City/Country: US
  • Product Form: Paperback
  • Language: English
Secure checkout Fast Shipping Easy returns
Now, for the first time ever, the time-tested, proven techniques perfected by the world-famous Dale Carnegie® sales training program are available in book form.

The two crucial questions most often asked by salespeople are: "How can I close more sales?" and "What can I do to reduce objections?" The answer to both questions is the same: You learn to sell from a buyer's point of view.

Global markets, increased technology, information overload, corporate mergers, and complex products and services have combined to make the buying/selling process more complicated than ever. Salespeople must understand and balance these factors to survive amid a broad spectrum of competition. Moreover, a lot of what the typical old-time salesperson did as recently as ten years ago is now done by e-commerce. The new sales professional has to capture and maintain customers by taking a consultative approach and learning to unearth the four pieces of information critical to buyers, none of which e-commerce alone can yield. The Sales Advantage will enable any salesperson to develop long-term customer relationships and help make those customers more successful—a key competitive advantage. The book includes specific advice for each stage of the eleven-stage selling process, such as:
• How to find prospects from both existing and new accounts
• The importance of doing research before approaching potential customers
• How to determine customers' needs, such as their primary interest (what they want), buying criteria (requirements of the sale), and dominant buying motive (why they want it)
• How to reach the decision makers
• How to sell beyond questions of price

The cutting-edge sales techniques in this book are based on interviews accumulated from the sales experiences of professionals in North America, Europe, Latin America, and Asia. This book, containing more than one hundred examples from successful salespeople representing a wide variety of products and services from around the world, provides practical advice in each chapter to turn real-world challenges into new opportunities.

The Sales Advantage is a proven, logical, step-by-step guide from the most recognized name in sales training. It will create mutually beneficial results for salespeople and customers alike.
Dale Carnegie (1888–1955) described himself as a “simple country boy” from Missouri but was also a pioneer of the self-improvement genre. Since the 1936 publication of his first book, How to Win Friends and Influence People, he has touched millions of readers and his classic works continue to impact lives to this day. Visit DaleCarnegie.com for more information.

Michael Crom is a Board Member of Dale Carnegie & Associates and is also Dale Carnegie’s grandson. 

More from this author